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Shipping oversee
AIRFISH ships fish world wide. If you wish to place an order for shipping we require the following informations.
- 1. Complete name of customer
- 2. Complete mailing Address of customer
- 3. Destination airport of your choice
- 4. Type of fish and quantity
Once we have this informations we will send a cost estimate via email.
Please read our Import instructions.
Conditions of Sale:
Minimum order is 650 € for orders by plane.
Live arrival guarantee
100% payment in advance by bank wire, Western Union or Money Gram. Notifications of any losses must be made within 24 hours to ensure credit , for traders are 10% in limit, this may include photos of dead fish. D.O.A.'s will be credited on next order, no cash refunds. Pictures of dead fish in the bag must be emailed to info@airfish.de. Once the fish is taken out of the shipping bag, it becomes the owner's responsibility
NO guarantees on mishandling or poor water conditions of customers tanks. If the receiver forward parts, or all of the shipment to third people, it´s out of any responsibility of AIRFISH
For an in depth explanation of our shipping policies please refer to the following Import Instructions.
Note: The following genera are not guaranteed: Bathybates, Benthochromis, Cyathopharynx, Cyprichromis, Ectodus, Enantiopus, Paracyprichromis, and Xenotilapia
Import Instructions
Here are 9 simple steps on how to import cichlids to your country:
- 1. You have placed order for cichlids.
- We send you a proforma invoice (a summary of your order with the total amount due).
- If you wish to change your mind, now is the time. If you wish to proceed...
- You make your payment* (see payment detail below).
- 2. Fish inspected by German veterinary.
- 3. Health Certificate is issued.
- 4. Cichlids are kept / quarantined and not fed for 48 hours and packed for their flight.
- 5. Airline issues air waybill. An air waybill is essentially a receipt provided by the airline.
- 6. Cichlids depart Frankfurt by air. The airport code for Frankfurt is FRA. We fax you a copy of the air waybill to confirm that your fish are onboard the flight and that the flight has departed on schedule.
- 7. Your cichlids' flight arrives your city.
- 8. You obtain the original air waybill from the air cargo office of the airline.
- 9. Go to clearings or customs and claim your fish. In many countries, they will be inspected and cleared by a Fish and Wildlife, Animal Health Arm, Fish and Game, Animal Quarantine, or other authority representative. For US customers, use a shipping agent, he is well known in clearifing with your wildlife office service.
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